FAQ

Frequently Asked Questions

  1. How do I choose the right size?
    Our T-shirts are offered in separate women’s and men’s sizing, not unisex. Order your usual women’s or men’s size, and check the size guide on each product page for the best fit.

  2. What are the shirts made from?
    Our shirts are selected for softness, comfort, and quality. Women’s solid-color styles are made from premium combed and ring-spun cotton, with some heather colors containing a cotton-polyester blend. Men’s styles are made from 100% combed ring-spun cotton.

  3. How long will my order take to arrive?
    Most U.S. orders are estimated to arrive within approximately 5–9 business days. Delivery times may vary during holidays or periods of high demand.

  4. What is your return policy?
    Eligible unworn and unused items may be returned within 30 days of delivery. Customers are responsible for return shipping, and original shipping charges are nonrefundable.

  5. Do I need approval before returning an item?
    Yes. Please contact us before sending a return. Once your return is approved, we’ll provide the return instructions and address.

  6. What if my item arrives damaged or incorrect?
    Contact us within 30 days of delivery with your order details and a photo of the issue. We’ll review it and make it right.

  7. How should I care for my T-shirt?
    Machine wash cold, inside out, on a gentle cycle. Tumble dry low or hang dry, and avoid ironing directly over the design.

  8. What makes Luma Verity designs different?
    Luma Verity features original quotes, messages, and custom symbol designs created for the brand. Our collections are inspired by spirituality, positive mindset, self-trust, personal power, wit, and everyday expression.

  9. Do you offer discounts?
    Yes. Luma Verity email subscribers receive 10% off their first order, available once per customer. Additional offers, including The 2-Tee Deal, may also be available for a limited time while displayed on the site.

  10. Can I use more than one discount code?
    Unless an offer states otherwise, discount codes cannot be combined. Use the offer that gives you the best available savings at checkout.

  11. Are more collections coming?
    Yes. New apparel, seasonal releases, Words to Sip By mugs, and Intention candles are coming to Luma Verity.